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One on-site service visit by a Laerdal Field Service Engineer per year
Full refurbishment or replacement of all consumables and pad sets
Refurbishment or skin and/or veins on IV Arm
Product cleaning
Laerdal software upgrades to the latest version
if applicable
Manikin software updates
if applicable
Final test and inspection of manikin
Documentation of findings and further recommendations
If the manikin needs any repair
the engineer will facilitate it's return to Laerdal Service Center
