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SLI MEDICAL IS A WHOLESALE SITE! WE ONLY SELL TO QUALIFIED FACILITIES (Such As Hospitals, Physician Offices, & Distributors). All Addresses are Verified.
How do I set up an account with

To establish an account, simply click "Register”. You will enter your billing and shipping addresses and create a unique username and password. You will have access to your order history and can place orders securely 24 hours a day, 7 days a week.

Can I place an order by phone?

Absolutely! Please call us Toll-Free at 1 (844)239-4058.

Can I place an order by mail?

To place an order by mail simply send in your order request, along with a Certified Check, Money Order to the following address:

SLI Medical
42350 Grand River Ave.
Novi, MI 48375

How long before I receive my medical supplies?

All Shipments are subject to stock availability.
Orders placed before 2:00 P.M. EST usually ship the same business day.
Orders placed after 2:00 P.M. EST will usually ship the next business day.

Generally, all orders are received in 2-3 business days. Should you need your products sooner please call us and we can check availability and confirm transit time for you. We have warehouses located across the country to ensure you receive your goods as soon as possible.

What is the cost to ship my order?

Shipping charges will be calculated and displayed during the checkout process. There is free shipping for orders over $350 that are shipping standard ground within the United States. Oversized or overweight items that need to be shipped by truck are excluded from our free shipping policy and additional shipping charges may apply.

If you require a liftgate, inside delivery, or white glove service, please contact customer service to get a shipping quote as additional charges may apply.

Do you offer Next-Day or Second Day Express Shipment?

Yes. Please contact us directly for express rates at or call 844-239-4058.

Do you ship internationally?

Most of our products are able to be shipped internationally depending on the manufacturer. If you do not live in the US and would like a shipping quote, please contact us and we will prepare a custom quote for you. Please note that any additional import/export taxes and/or customs taxes will be at the expense of the customer (including Canada).

Please send us an email at to check if your product can be shipped to an international address.

How do I track my order?

Tracking numbers will be sent to the e-mail address (provided by you during registration) on file. If you are using a spam-blocking service please make sure to add to a safe list, so that you may receive your order confirmations, order status, and tracking information.

Do you accept credit cards?

Yes, we accept all major credit cards including American Express, Discover Card, Master Card, and Visa.

Do we accept purchase orders?

Yes, To apply for Net 30 payment terms fill out a credit application by clicking the button below.

Do you accept a personal or business check?

Please mail your check to:

SLI Medical
42350 Grand River Ave
Novi, MI 48375

How do I return a product?

We always aim to ensure our customers love our products, but if you need to return an order, we’re happy to help. Just email us, and we’ll take you through the process.

Some items may be subject to a restocking fee of up to 25%.